I have visited the store in Bury today as I needed to return a pair of my Grandson's shoes that had developed a fault, I was served by Amy who handled my issue brilliantly, she was clearly knowledgeable about what she was doing and expedited the transaction confidently, politely and efficiently. It is very easy to complain when you come across bad customer service but I feel it is equally important to acknowledge good service, having staff of this calibre in the store makes it stand out from the competition and makes it a pleasure to visit. Thankyou Amy.