Tubs Direct Ltd - Hot Tubs and Swim Spas, Bury

We had a good experience with very little to complain about. The hot tub arrived within good time, the delivery was on time and was fairly easy. We had taken the time to ensure the ground and electrics were 100% which made things easier. Once the hot tub had been connected we were talked through the filling and preparation process (we obviously didn't expect the guys to fill it as this takes a few hours). There was slight damage to a screw cover panel which we are still awaiting replacement for but it is so small I'm not kicking up a fuss. Once up and running I had a few questions as I am a new hot tub owner but every question was answered and we have enjoyed the tub for a good few months now. I know that if I have any issues the guys will be on hand to answer them.

Absolutely fantastic company to deal with staff were available to give any information about hot tubs before purchase and have always been more than willing to give great technical support and help following the sale I Absolutely enjoy my purchase from them thankyou

We went with this company due to having had issues with a different hot tub company. We were a little hesitant having read some negative reviews but we needn’t have been. We ordered the BeWell Fiji elite tub and it was delivered and installed without any issue within 5 weeks ( we could have had it sooner but we wanted a delivery date that suited us.) The service has been fantastic. Kept up to date with stuff along the way. Delivery was bang on time on the day arranged. The lads who installed for us were excellent and patient considering the crane we arranged ourselves was late turning up. The hot tub itself was perfect with everything doing what it should and the sound system is immense. Melissa followed up with a phone call to make sure everything was okay. Couldn’t be happier. Definitely try these as they are well priced and extremely helpful.

Had lazy spa’s for years, but always wanted the real deal. These guys couldn’t have made it any easier with their fantastic help and support. Got a great deal with excellent customer service and satisfaction. Highly recommend.