Moved to Caerphilly recently and had to find an NHS dentist which is really hard. I contacted several dentists with no luck and not really much help at all but I phoned Bupa as my final try. The lady who answered the phone was polite and respectful, offering guidance and support. She put me on a waiting list to call back in 3 months which I had completely forgotten about until I had received a call to book an appointment. The building is small but the practice has made full use of the space. The receptionists are polite! The dentist I seen was helpful but also supportive. Overall it was a pleasant experience and I feel happy to have found a regular dentist.