Signature Clinic

I recently had upper and lower blepharoplasty surgery at Signature. The team have been amazing. I’m almost 2 weeks post op and most of the swelling has gone down and I’m starting to see some amazing results, my eyes are already looking more refreshed despite some swelling remaining. Special thanks to dr Ridwan who performed the procedure as well as Nas and Archana who all kept me at ease throughout the process. I was a little nervous about being awake, although I felt some pressure at times, this was explained throughout the process and didn’t feel any pain. The aftercare team have also been amazing. Would recommend Signature to anyone thinking about getting surgery.

I contacted Signature Clinic for a consultation by requesting a callback to make an appointment. I received a call later that day asking about making appointment. When I mentioned that I'm at work and busy and asked if it would be possible to have an email with appointment times, the caller said "ok" and hung up. Never heard anything back and never received an email. Overall, the person very rude and if this is the face of the company, I would rather not be cut open by anyone representing them.

Had a procedure done in January and was asked to arrive at a certain time. Arrived at that time to be told I would have to wait an hour as they were running late. Seen Dr before procedure showed him photos of what I wanted the outcome to look like and was told 'yes no problem'. Got into the theatre to be told that specific procedure couldn't be carried out for certain reasons but I would still achieve the results I wanted. Following procedure I had numerous concerns about how I was healing, the stiches was coming undone etc and I was asked to send photos and just told this would 'heal' together even though it was was clear those stiches wasnt even holding the skin together. Whenever I expressed concerns about how the procedure looked and I said it didn't look any different I was told to wait for swelling to go down (this was 3 months down the line and there was no swelling anymore) and I was informed that nothing could be done until atlest the 6 month mark. I emailed numerous times saying I'm not happy with the outcome and just kept being told to wait for the 6 month mark. I have read previous reviews where a client was told the exact same thing and then 6 months after the Dr had left so there was nothing that could be done for her (this review appears to have been removed as it is no longer on here) The same has happened to me! 6 months after procedure I get an email to say I can be discharged from their care, when I said no I'm not happy I was completely fobbed off and told there is nothing that can be done, when they didn't even do the procedure I initially went in for in the first place! Prices may be cheaper than elsewhere, but I wished I paid more to go elsewhere and actually have the procedure and outcomes I wanted! They gave me false hope keep telling me to wait for the 6 month mark as if they would sort this out once it got to that point but no! I'm very unhappy with the outcome and would not recommend signature clinic for these reasons. Pay more and get it done properly where they listen to what you want and fix it if it's not right!

I cannot praise the clinic enough for their high customer service and communication skills . Dr Ridwan carried out upper Blepharoplasty on my eyelids as this has long been a problem area for me. The results are just amazing and I am so happy 😃 The place is spotlessly clean and everyone was so friendly which helps when your very nervous. Dr Ridwan answered any concerns I had and the results speak for themselves - I cannot recommend this man enough and this clinic ! The post operative care is great and your given a number to call if you have any worries or concerns . Thank you , Emma Phillips 😃

I had upper and lower blepharoplasty in May 2023. Signature clinic were amazing, very professional, everything was talked through before the operation. Dr Carlos made me feel comfortable and at ease. The staff were lovely and kind , best of all the results are fantastic,no am very very happy with my new eyes 🤩. After care has been first class too, I have had 4 phone calls over the last 3 months, checking on my progress. Couldn't ask for better and I highly recommend signature clinic.