Tŷ Penrhos Care Home

Very poor care for elderly people, the staff is verbally aggressive.

My father spent the last two months of his life in this Care Home. The staff were so kind and understanding to my Dad who had dementia. I cannot praise them enough.

My mother went into this care home over 6 weeks ago, she has settled really well, we are so happy with the friendliness of this home and the people who work and run it, I have found that the communication has been fantastic, thank you so much to Karen Johns and Lisa the activities co ordinator you have both been fantastic and put our families mind at rest that we have made the right decision for mam. I have been unable to meet a lot of the staff due to covid but can't wait until myself and my family are able to go into the home and meet you all and see the lovely garden that the residents have been planting up for this summer. Thank you so much x

No option to give zero rating unfortunately. Awful management, ignoring and covering up bullying and innapropriate work conduct right left and center. Majority of nurses need to be sacked. Full of trouble makers and bullies. The only good thing about this home is the residents and the few genuinely decent carers and nurses. Management are a complete joke! HR just as incompetent!

I've worked here for 10 years and I can proudly say this, The home is outstanding, the management are amazing and the care staff/nurses/na are so dedicated in caring for all their residents and giving them the respect and dignity they so deserve. I am proud to work with such a amazing team and company x.