Took my A3 in as it had an issue with the alternator clutch pulley system. Got booked in with Surefix & was dealt with by Bob. Great customer service from Bob - he explained what they would be doing to fix it, likely cause & contacted me when it was done. He inspected other aspects of the car whilst it was in & advised me of some smaller issues & potential issues to address. Such a smooth process & trustworthy garage to deal with. I’ve used them for years now & I won’t go anywhere else because they’re not your average garage. They’re always honest & won’t get you to do work that isn’t required on your car. I need new tyres and brakes soon so I’ll be going back to them.