Gail is absolutely amazing. My little monster Baxter absolutely loses his mind when she walks in. I’ve honestly never seen him so happy and he never fails to greet her with a full bum wag (a little hurtful really). She’s great to talk to and gives great advice. Baxter is ‘naughty but nice’ (lady at the kennels words) and a bit of a handful but since being with Gail he’s stopped pulling on the lead (thank God) and his recall has improved loads. Would honestly highly recommend. So grateful to have her looking after Baxter.