Penguin Dry Cleaners

Absolute lifesaver! I got butter on my ball gown the night before the ball (long story) and I was desperate to find somewhere that could take my dress. As it couldn’t be dry cleaned and I had only a few hours, a lot of places wouldn’t take it, but Penguin did and had the whole thing stain-free and pressed with a few hours left for me to get ready! Absolutely worth the money and the extra for the express service I needed! Highly recommended

I've been a customer here for several months, and was happy with their dry-cleaning work but unfortunately, they didn't do a good job with my suit recently. It had several dirty spots when I took it out of the wrapper, and the pants were still wrinkled. It's as if they didn't even take the suit out for dry cleaning and just gave it back to me as is and charged me £27. I'm very sad that this happened, but I'm glad the suit wasn't in a worse condition than I gave them. I'll be going to another dry cleaner from now, and I cannot recommend this place.

I am very sad to leave this review. I took a ball gown with a back covered in sewed beads and when I went to pick it up the beads had lost their colour and most of them were gone. The company that made the dress certifies that it can be dry cleaned and that the beads were good quality and properly sewed. The dry cleaners will accept no responsibility for the damage to the dress and charged for its cleaning. A great example of very poor customer service and I am left with an unusable dress. I really do not recommend using this service

The man running the place advised me against cleaning a pair of jeans that were stained with ink as it would ruin the jeans even further. For that reason I didn't proceed, but I have to praise the honesty of the man who showed integrity, if it were a chain they'd have taken payment, ruin the jeans and not take responsibility. Recommended

I left my wool coat for dry cleaning. It was the worst experience ever. There were several food stains, which I previously showed and I was told that there would be no problems with cleaning. As a result, they returned my coat, which not only left all the stains in their places, but also the fabric was damaged - it lost its softness and appearance. To my question what happened, I was offered to clean the coat again or pick up what is there and pay, while they tore it out of my hands. I didn't want the coat to be completely ruined and I had to pay and leave this terrible place with a ruined coat. I do not recommend anyone to be in my place. Terrible place, guys don't know what dry cleaning and service is. Photos are attached