DFS Cambridge
About Business
DFS Cambridge
Review
Reviews not Verified
Although RatingsPlus does not verify reviews, we actively monitor and remove fake content to ensure trust and accuracy.
Very tidy showroom. the staff were very friendly, especially gabi, she was great with our two little boys that were running around. easy process to purchase a new sofa
Nb: sofa order only (awaiting delivery) paid cash not credit i have had two recent visits whilst looking for a sofa to this store. on the first visit, i felt a reluctance to assist me compared to other customers, who at the time appeared more established (older, in a relationship etc). this experience was the reason for the drop in stars. however, today's (15-july) was much more pleasant. i was greeted within 5-minutes of arrival and was frequently offered assistance throughout whilst browsing. whilst assisting me, staff members were not pushy towards a sale, were patient, and seemed happy and knowledgeable to answer my questions. i was served by a trainee, although cannot remember his name. when purchasing the sofa, staff were attentive to detail (with the manager even confirming the purchase details) and it was a quick and easy process. overall, i left highly satisfied and awaiting my sofa in 5-6 weeks.
Certainly air conditioning well received after walking in from a boiling hot afternoon! browsing for a new sofa. did not purchase on this occasion but open, well laid out, lots of parking…..sales team approached at times to ensure i did not need assistance. positive experience overall.