The Glassworks Gym and Spa

I booked a Indulgence day package and was just expecting more based on the description. My friend and I planned our visit based on my treatment being 240 minutes or about 4 hours so we could finish together and have tea after. My treatment finished over an hour early which not only messed up the timing with my friend but left me feeling like I didn’t get what I paid for. I mentioned this to the therapist and didn’t get much of a reaction except for her to explain I got all the parts of my treatment we just went faster because she didn’t pause between treatments which I don’t fully understand. Lastly they only had an XL robe to use which unfortunately didn’t fit me. I’d expect a full scale spa to carry some larger sizes for different body types including larger men and women. Especially if I’m expected to go to the lobby or sauna between treatments to extend my visit time with pauses as mentioned above.

We had booked two massage packages: Total relaxation (140mins) and Quiet Minds (110min). Whilst the treatments were very professional and relaxing, they did not last nearly as long as advertised. 110min was actually around 45mins, and 140mins was around an hour or so. For the price that you pay it's not ideal and it's kind of false advertising. We would not have minded the length if it was advertised correctly. The SPA area itself is very lacking considering the price, location and the higher end advertising. The area was tiny, including only two sauna rooms and a small jacuzzi. If there were more than 5 people present in the SPA area, it would already feel too overcrowded. Luckily, we arrived at a time when it was only the two of us, but later it got busier and it didn't feel like a luxury relaxing environment at all. Whilst our time was decent, I would not return again or highly recommend.

Chris was professional and lovely, had lots of patience and took beautiful care of my dry hair. I came out feeling wonderful with a wonderful blow dry, a fixed haircut mistake and rehydrated feeling hair. Will definitely come back!

Well what can I say, I have just had the best day here at the Glass Works Spa The staff are very professional and friendly. All the treatments I had were really good. I was in real need to just stop and take care of myself, as I work alone giving all these treatments myself. So when I say the treatments were good, trust me because I know what I am talking about. I have left totally relaxed which I really needed. Doing 10 hour days have been getting a bit much for me. So if your looking for a great place which is central in the city. Then look no further. Glass works is now going to be my new go to. Thank again guys you have been great. You will be seeing me again very soon. Kind regards Claire Davis from Holistic Harmony

Had a fantastic and wonderful experience being a member here this summer while I attended classes. I was able to wake up and walk to the gym almost every morning and work out or enjoy the sauna before class. It made a huge difference in my ability to learn and deal with stress. Friendly staff and a great facility. Loved the tea at the front. Even got my hair cut and dyed here, which was very helpful and a great experience. Will join up again when I’m next in Cambridge for an extended time!