Up & Running

Thanks for such a wonderful experience with George. Tried on many shoes, and was impressed with his analysis of the video. Very confident that I have the right pair of trainers.

I visited a couple of weeks ago to buy some new trainers after recovering from a foot injury caused by running in very old trainers. I cannot recommend the store highly enough. They checked my gait on the treadmill, listened to how much I run and recommended suitable trainers. My new pair are so comfy and like running on air. I am now back out running again building it back up slowly and no recurring problems from the injury.

Following the closure of Advance Performance and the discontinuation of my go to running shoes, I was forced to find alternative arrangements. Up and Running were nearest and after a positive conversation on the phone I went in to replace my worn out shoes. They were very helpful, providing a selection of shoes and the chance to get a feel for them on their treadmill. They even secured a bit of a discount on the pair I settled on. First time out this morning and they were very comfortable. Great service and my next pair of pounders will be coming from Up and Running.

Outstanding customer service yesterday. The woman who served me was exceptionally patient, knowledgeable and supportive and gave me information about switching to more stable shoes to prevent injury. She did this without pressuring me to change. I will definitely get my next pair of shoes from here

Had a fantastic experience at Up and Running today. I have been struggling to find a suitable pair of trainers, and today I have come away with two great pairs! George was incredibly patient, and gave great advice. I felt as if I was being listened to, even when my questions may have been confusing! The gait analysis was also very thorough, and George talked me through the whole process.