Elite Garages Canterbury

Absolutely blown away with the level of service. I called in just expecting to book an appointment, yet within minutes they were checking out the problem (steering vibration) and then proceeded to replace the faulty parts. Great service at competitive labour rates.

Had two tyres fitted here a few weeks ago and have taken my car to be MoT'd elsewhere only to find that one of the tyres was fitted incorrectly. I have had to pay for the refitting and have not had any response from Elite about reimbursing the cost of the bad fitting. If they cant change two tyres safely, I'm left wondering what else they might be doing unsafely. Best avoided.

Really dissapointed in the service i have recieved here, would not recommend. I went in for 2 tyres to be replaced, left needing a new tpms module, tyre valve including my newly refurbished alloy damaged which they apparrenty can't do anything about despite them clearly hitting the alloy to remove the valve they have damaged.. When discussed with Paul the manager about the tpms that they had damaged. He agreed to replace it which was fair but when i recieved the sensor it was missing the valve that they had also damaged, so i have attempted to call them to discuss that it is missing a crucial part. I have been met with nothing but unprofessionalism as he is declining my calls and too busy to talk. I have paid £800+, feel like im dealing with cowboys. Update: had my front wheels checked elsewhere to be sure they were carried out correctly, found both wheels incorrectly balanced and my backing plates behind my disc's bent out of shape from them removing the wheels.

Had an MOT carried out here that was booked online. Simple website booking process and everything went smoothly. Not a lot of space to park up outside but dropped the car off and was told to come back in an hour. No surprises and everything was done as expected. No attempt to up-sell any additional services or try to suggest things on the car needed replacing, which is what you often get at garages that don't charge the full MOT amount, so I'd go here again to get my MOT done.

I had my cars MOT done with this garage on Monday. They sent me a reminder before so I wouldn’t miss booking the MOT. They are always polite, happy and welcoming when I arrive at the garage. The MOT was completed quickly, at a reasonable cost and paperwork handed over professionally with a receipt also emailed to me. I always get my MOT here and I recommend this garage.