New Look

Great selection at affordable prices. Found and bought everything we needed. The stairs to the first floor are a little tricky on a Saturday. The crowds can hamper free movement up and down and it makes some of the stock, particularly shoes, inaccessible to those with restricted mobility. On the up side the staff were great!

Very small store with no curve/plus size range which was disappointing. I had to order online and have it click and collect from the store. Easy process and was quick and efficient just a shame as a plus side person you are not provided for in store.

Went here while in town and needing lighter clothing because it was unseasonably hot. While their description includes “curvy,” I only found clothes up to a 12 (US). I spoke with the girl behind the counter who explained they only sell curvy clothes online. I asked if she knew of any other shops nearby, and she didn’t. Total waste of time.

Very unhelpful staff - online order needed returning, but they would not refund me in store unless I had the card I ordered with (it was my daughters order and she was away). When I requested a credit card/voucher this was refused, however I returned for a full refund with no card via post office?!!! Does that make any sense?? Shouldn't have bothered going to the store in the first place (and they missed a trick as if they had given a refund on a credit card/voucher, my daughter would have had to spend again in store or on line).

Had some shoes delivered to store in the week and had to return some at the same time, very helpful, polite and friendly