Workers are very welcoming and helpful, the room is clean, ac worked well (this was important because we were doing a road trip around England this summer and we know the older hotels do not have ac), the lobby was very nice and allowed us a place to hang out since our room was a little small. We also LOVED the location. It made everything so convenient since we didn't need to drive anywhere. We had a car since we were doing a road trip around England, so it was convenient that the Hampton partnered with a car park to give us a discount and it wasn't a far walk at all from the car park. Overall, it was great and we would book with them again if we come back.