Premier Inn Cardiff City Centre (Queen Street) hotel

Premier inn - cardiff 5th august 2023 excellent...hotel nestled in the heart of cardiff. booked for the tom jones concert at cardiff castle, but also managed to get tickets for the england v wales game at the principality stadium !!! both venues within walking distance....room was really nice too, staff attentive. brilliant weekend thanks julian & amanda

The hotel is clean and tidy. bed and pillows very comfortable. plenty of power sockets and a hairdryer near a mirror. very quiet within the hotel. i could only find self check-in which you don’t want when you’re tired from travelling. my gripe about this is there was no information regarding times of restaurant and bar opening, nor how to checkout. you get a slip of paper with your room number on it and the card for the door. guest service area has more tea and coffee to replenish what’s in the room, plus irons and ironing boards. there’s a sign in the room stating you need to let reception know if you want your room cleaned. good luck finding reception! not the best immediate view from the bedroom.

A great premier inn! very comfy and clean. all the corridors were spotless too. nice atmosphere in the bar and restaurant. the self service check in was simple but meant there wasn’t much of a welcome or goodbye from any staff. other than that though, a decent place to stay in a good central location.

We are a premier inn lover and always hope no disappointment. this hotel is clean, the staff are all lovely and very helpful, the food is delicious, and i wish the portion sizes were bigger 🤣. comfortable beds and excellent locations. 5* all round. thank you all, and keep up the amazing work. you should all get a pay rise. thanks, madison and chris, the chefs and all the other staff here. you are all amazing. keep up the excellent work. thomas family 🥰

One of the best premier inns ive been to before. we were lucky to get room 701 which is a larger room and the beds were comfy, the room was clean, the bathroom was good sized and the telly actually works (unlike holiday inns). the view from our window was so good and we could even see cardiff castle! the food was good, the staff were kind and even wished me a happy birthday and gave me a gift! (it was my birthday the day we stayed) the food was amazing, the seating availability was good too! also, the staff were helpful when my 9 year old sibling got stuck in the lift and we were so thankful. will definitely be staying here again.