B&M Blinds
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B&M Blinds
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- Phone: +44 1228 531276
B&M Blinds
Blinds fitted today . Damaged my property while fitting.Told by them Not their problem. Rang the office to be told they will ring back . No phone call !! Quick enough and polite enough when taking your money
Firstly I should say I bought slatted blinds from B&M a few years ago and they have been excellent. Well made, well fitted, they look great and work perfectly. Now for the negative: on 2 of the blinds the cords used to raise and lower the blinds had frayed or snapped so I rang B&M and made an appointment for a fitter to call out and make a repair (at my cost). 2 fitters arrived, took one look and advised that the blinds couldn’t be repaired but would need to be replaced with new blinds. 10 mins on YouTube, £6 on Amazon for new cords and about 20 mins work on each blind and they are both fully operational again. Clearly the B&m guys just couldn’t be bothered with such an easy repair and the sales team never called back to follow up on a potential new order. Poor after sales service - I’d have much preferred to have been told it wasn’t worth it for them, but it would be relatively straightforward for a DIY repair.
AMAZING service from a trustworthy company! Don't hesitate to get in touch I would highly recommend! One of the lovely fitters came to my home and measured up, he gave me lots of advice about my options I will 100% be back for more blinds and possibly curtains in the future!
I have used b& m blinds for years. They have just put new blinds up in my new house. There was a couple of little snags with blinds but they dealt with them right away. Lovely bunch of girls in shop and great lads who fit them. Would recommend them. They were very respectful of my home. Thankyou all.
Just had rigid vertical blinds fit by Grant. Brilliant! He was very professional, courteous and completed the work to a high standard. Initially chose fabric verticals but with the amount of fly faeces on our windows glad I changed my mind. They look great. We would highly recommend B & M Blinds. Service from start to finish was excellent.