C S Blinds

Phoned for someone to come and measure for a blind waited in 2 days said he was coming never turned up I text him and he explained why so booked for next day never turned up no text !! and he said if I'm in a hurry go somewhere else 🤔

Twice arranged for someone to come measure up for 3 sky lights twice no show. No call to say sorry cannot attend or notice they cannot make the appointment Very poor went elsewhere

Very difficult man to get to actually turn up and fit the blinds you've already paid for. After messing around waiting for fitting for 6 weeks, finally fit and one falls within thr first 24hrs. No return contact. Out of 6 pairs of blinds, 4 have fallen down. One pair so often they are now irreparable damaged.

We have recently had blinds fitted by C S Blinds. I have to say, they are absolutely beautiful and I am delighted with them. Once C S Blinds arrived, they were swift and made an excellent job of fitting. The blinds are also very reasonably priced. Unfortunately, the service in between my first phone call to arrange a quotation and the date of fitting was very poor indeed. There was a lack of communication resulting in me chasing up a date for fitting. I waited in two days only to be let down. Sadly, I felt that the customer service and communication skills need to be improved. This is a shame as, clearly, they are very good at what they do.

Would not recommend. No return call when promised, didn't turn up on the day. I rang to try and rearrange, (don't know why I bothered) Nee appt made. Almost one and a half hours later I got a call to say running late, could be with me 5.30/5.45, which I agreed to. Then I got call at 5.30 to say just leaving Carlisle, I live in Penrith. So I cancelled and rearranged for today 9.15. Not turned up and no phone call two hours later. I have now rang and left message saying not to bother. Needs to learn customer skills.