Fantastic service. I dropped off a mattress protector, the thick extra padding kind, really late on Friday because I got lost. Not sure on size(it was a gift), it's bigger than my double bed and she only charged £14. She had already closed but came and unlocked the door and took it anyway and told me to come to collect over the weekend (so was going to be really quick) but I couldn't come until today (Monday) anyway. She was very polite, friendly, and has done an amazing job, the mattress protector smells lovely and fresh and the spilled coffee stain has been completely gotten out. Will be returning with my second one next week just for a good freshen up.