Called in here on the afternoon of the 28th May. Wanted to check out my account and plans. From entering the shop and being greeted by the manager who referred me to Ryan, the service was five star. Ryan went through my two plans, my wife's plan her 10GB data allowance was increased to 150GB for an extra 75p a month. Mine was increased from 3GB to six with a oap reduction of £3. Well done Vodaphone Carlise credit to the company. Glad your team won ,