The staff know what they are doing, they were always lovely and helpful. It was easy to rent a unit, necessary paperwork took minimal time, the storage building is dry and clean and always felt quiet and secure. I made several trips alone and always felt safe there. I always felt happy that our belongings were safe for the time we needed the unit for. we rented a 50ft unit and it was well big enough. When time came to empty it, it was easy to give 14 days notice and my final bill is being prepared as we speak. As I was emptying my unit one of the staff happened by and just gave a hand moving boxes, now that's service!! I rate this company highly and hope you all do too.