Dunelm

A good place to shop for household items with huge selections of bedsheets, duvet covers, clocks, picture frames, etc. It has a huge car park on the front and a cafe on the 1st floor. It also sells Smart bulbs which can change colors with a remote. Sewing machines and accessories are available. The shopping experience has been brilliant for me.

My review relates Only to the inhouse cafe and doesn't reflect on the rest of the store. I visited the cafe a few days ago and were disgusted by both the service and the kitchen area. There were only a few customers already seated so it wasn't busy at all yet there were many dirty tables which hadn't been cleared. The staff member serving looked sweaty with untied back hair. She just didn't know what she was doing taking 15mins to serve two customers ahead of us. One complained when his two coffees had most of their contents left in the machine drip tray. But what worried me more was the staff member levelling the coffee scoop with her sweaty hand on every cup she made. Totally unhygienic and disgusting. I changed my order to tea in the interest of safety. Having sat at a table by the kitchen door, which was propped open, my view was of trays of dirty plates and cups with some even stacked in the sink. And this is where another assistant was preparing food. I'm amazed the management allow this behaviour to drag down the reputation of a lovely store. I'll never use this cafe again. * Over a week since my above review and no comment from management or Head office, I'm always disappointed when major retailers fail to respond to a negative reviews concerning failures in basic hygiene safety issues.

Very busy. Didn't have what we wanted but loads of really interesting products for decent prices

We had a broken globe on our ceiling light and tried everywhere for a replacement. We called into the Carmarthen store and Nicola the manager was so helpful she went out of her way to help us and a month later got a call from her that she had 2 for me ready for collection. Absolutely outstanding custoner service.

Fabulous helpful staff . Were bending over backwards to offer us help in both returning a product and then to help choose a more suitable item for our needs . Plenty of space to park and easy access via the same entrance as if going to McDonald's. Although I'd prefer to have a light snack and well made coffee from Dunelm s own quaint little cafe located on the 1st floor. All round an excellent shop with a lot to offer plenty of great bargains large and small to be had . 5 stars.