My dog, Honey, a 9 year old chihuahua Jack Russell cross had to have a tooth out. Honey, a rescue Dog I've had from a pup, is very highly strung and very nervous and hates other dogs and strangers so the vet had her work cut out just trying to look in her mouth. The staff were brilliant and Vet Hannah was so kind and patient with Honey and did a marvellous job of getting a very difficult tooth out. Would highly recommend this Vets.