The customer service we received from Helen (vet), Gemma (Receptionist) and the team at Towy Vets was outstanding! We are on holiday this week and during our stay, for the second year running, we had to take our springer to Towy Vets as she had injured her elbow (last year she ran into a tree and grazed her eyebrow). Coincidentally, on both occasions we were seen by Helen. Helen was professional and friendly. She examined our springer thoroughly and gently. She was informative and reassuring. From the time I initially phoned to see if there was an appointment available to the time we were leaving the surgery, every member of staff were helpful, kind and friendly. If I lived locally (and not 200 miles away) I would definitely register with Towy Vets.