East Midlands Physiotherapy Clinic

I had been experiencing some pain in my knee for some time and knew that I required Physio, as we went into lockdown, I decided to up my exercise routine and this resulted in further uncomfortable pain. I felt that I was in crisis unable to sit down or walk up the stairs without pain in my knee. I used East Midlands Physiotherapy Clinic 7 years ago for a different injury so I knew that I would get a good service. I went to the website in hope that there maybe some help with my injury. I discovered that they were offering online assessments, I felt quite comfortable with this and decided to book an appointment. My first assessment with Ben was great we talked through my injury, describing the pain and Ben asked me what it was stopping me enjoying. Using the camera Ben was able to ask me to do certain positions so he could see how my knee bends and reacts under certain situations eg squats. By the end of my assessment Ben was clear why I was getting the pain. He created me an exercise plan and provided me with an online portal to log into, to see the exercise in action which really helped. Ben also advised me to use resistance bands and recommended the best affordable ones for me. I had weekly appointments with Ben where he would demonstrate the exercise for my injury, and I would then demonstrate them to Ben via the camera. Ben had given me guidance and advice with my technique with all my exercise to ensure I do not create further injury. My sessions have been enjoyable as Ben has focused on my wants to be able to complete exercise pain free and over 12 weeks on I am now pain free and my foot, knee and hips are stronger. I am now working on maintenance exercise and feel in a great place. I would say having my virtual physio was a welcomed and beneficial experience for me to be now pain free. Thank you, Ben!

After breaking my ankle I had a lot of swelling due to the soft tissue damage and felt very unstable on my feet. Ben gave me progressive exercises to build up strength and flexibility in my ankle and also addressed the balance issue which has given me so much more confidence. Ben was very friendly and professional throughout.

I first visited EMPC Loughborough in 2019 and was treated by Ben Harris. I found the whole experience to be very professional and Ben really took the time to understand my heavy training load and how the injury would effect me. He helped to get me back running again without to long a lay off. The strength exercises he gave me have become a regular part of my training program. I have since returned on two separate occasions and each time I am met with the same level of friendly professionalism. Ben has now become my go to physio. I highly recommend him.

Sally and Ben have worked tirelessly, accurately and educationally with me for 14 sessions (Aug 22-Mar 23) They have “unglued” shoulder injury issues and musculoskeletal problems in the neck. Tremendously grateful for exemplary professionalism. Indebted to you, Marcus

Ben is a true star, I couldn’t walk further than 100 yards in November, now I am playing golf and cricket again. The whole team are truly professional and very welcoming.