Running Fox

I've had previous positive experience with these guys so had prepared myself to pay a bit more for a decent pair of running shoes. I went on the treadmill and was "assessed". They recommended certain shoes. I paid £117. I then got covid so didn't run in them until a few months later. Every time I've been out in them they've made my feet numb and incredibly uncomfortable. I spoke to some podiatrists and orthotics about this issue and they recommended I call the shop and try to exchange them. Sadly, when I called and explained the situation I was laughed at and told that ideally I shouldve returned them before getting covid... Im now stuck with a £117 pair of trainers I can't run in and a very sour taste in my mouth. Sadly I won't be returning or recommending to friends and family.

Happened across this little gem of a running shop whilst on a random visit to Loughborough. Incredibly helpful and knowledgable team and despite my many questions - very patient! If I visit the town again - I will go back.

This place is wonderful. I'm not a sporty young thing anymore. Not like most of the Loughborough fit students but I needed a pair of trainers that were the right fit for my aging feet for a busy city break. Nothing was too much trouble for the staff here. I was in the shop a long time, trying on lots and lots of different shoes. So be prepared to wait and (make sure your topped up on parking) and you will receive the best customer service and the best shoes for your gait. We eventually found a pair. The result was a fantastic weekend with absolutely no aching or swollen and painful joints at the end of it. Many many thanks Running Fox. You always give 130% which is why I don't buy trainers anywhere else.

Customer serviced seccond to non - I wanted some Hoka sandals which they didn't hold in stock - they went to a lot of trouble to ensure that the sizing was correct before ordering and they arrived really quickly and I love them - fantastic shop - highly recommend

Now in my 80s jogging most of my life until recently. Now walking on treadmill and roads. Awful problems getting size 13+ with various gait probs. Visited all large stores who couldn’t be bothered. The staff here went to great efforts to fit me up. No way could I have received that wonderful treatment in a large store