Giant Chelmsford

Best bike shop for miles around. Customer service is exceptional. They always make sure you are happy without any pressure of purchase. All the staff are amazing and offer awesome advice. I wouldn't go anywhere else.

After coming off my bike due to mechanical failure I went into their shop for the 1st time on Saturday afternoon with an out of shape wheel and a missing part for my bike. They were flat out with work but took the time and sourced me the correct part which had caused my mechanical failure. I left my wheel with them to repair they said if they got time they would get it fixed. I really wanted to go for another ride out as it was a bank holiday. 2 hours later I got a phone call to say it was all done. They were so efficient and incredibly helpful, they couldn’t do enough to help. I would highly recommend this place and I wouldn’t go anywhere else. So honest, helpful and trust worthy 👍🏻👍🏻👍🏻👍🏻

The guys at Giant Chelmsford are a superb group. Ben helped me out with my bike, he is incredibly knowledgable and very helpful. The work they did was great, strongly recommend.

Trance x service. Professional, friendly and knowledgable. Highly recommend and I will buy and service all my bikes from here in the future! Cannot praise enough 👌

Every time I come here I am always treated like royalty. Ben and the team have always provided top class service and they work their best to ensure my bike is to the best it can be. Their prices are alway fair too. I cannot recommend these people enough. If you ever need to buy a bike or have your bike repair, make Giant Chelmsford your number one spot.