CM Rent & Sales Letting Agents Chelmsford

I recently let my property with CM Rent. I was on a tight timeframe and Samantha and her team couldn't have been more helpful and accommodating. Jacob was fantastic to deal with, his customer service, professionalism and faultless communication throughout the process was second to none. He was a pleasure to deal with and made what could have been a stressful process, seamless and hassle free. I couldn't recommend Jacob & the CM Rent team highly enough.

Pathetic and awful customer service. They promised to move us into a new house on Saturday and we were all packed and ready to move in, then the agent came up with the missing electrical certificate from the landlord. Again made a fake promise that everything would be sorted out on Monday and same drama again. Finally got an email from the manager on Tuesday morning to collect the keys and when we went to collect the keys, she said they needed a few more days since the landlord provided some fake documents. Don't know why they haven't moved against the landlord for submitting the fake documents!! They made us sign the tenancy twice, and we paid the amounts they requested in advance. Such a rude and unprofessional manager.

I highly recommend this CM rent & sales for their excellent and transparent processes, making the renting experience seamless and efficient. I had the pleasure of working with Jacob, who proved to be an exceptional agent. His professionalism and proficiency greatly enhanced my renting experience.

I am really satisfied with the service of cmRENT and Sales. I was struggling to find a new home as my previous tenancy was about to expire. They helped me pursue a suitable home within my budget and arranged a viewing and meeting with the landlord in no time. So it helped me move into my new beautiful home before my previous tenancy was up. I would like to thank Jacob and the rest of the staff who have been very helpful in this process.

I am pleased with their customer service. Last year I became a tenant through one of their properties and this year I chose them again to do the processes when I had plans to move to a new house. This shows how competent they are. I am grateful to Jacob and the rest of the staff working at CMRENT and Sales for their excellent customer interaction and incredible work.