Matthews Of Chester Estate & Lettings Agents

I have been a landlord with matthews a number of years and appreciate the personal service and support. i feel looked after by the team which is exactly why i have a managed service rather than doing it myself (as i am busy with my work). thank you

I recently had the pleasure of working with the remarkable team at matthews of chester, particularly ali, who went above and beyond to assist me with a challenging tenant replacement. i cannot express my gratitude enough for the exceptional service and seamless experience i had throughout the entire process. from the moment i reached out to matthews of chester, ali's professionalism and dedication were evident. she promptly responded to my inquiries and took the time to understand my specific requirements. ali went the extra mile to manage the visits and coordinate various maintenance tasks. for instance, she effortlessly handled the coordination of contracts for window replacements and the fixing of the bathroom. ali's attention to detail and organizational skills were evident throughout, ensuring that everything ran smoothly and efficiently. what truly sets ali apart is her exceptional responsiveness and amiable nature. she consistently demonstrated a genuine willingness to assist, promptly addressing any concerns or questions i had along the way. her friendly and approachable demeanor made the entire experience stress-free and enjoyable. working with matthews of chester has reaffirmed my belief in outstanding customer service. the team's commitment to delivering quality solutions and their meticulous attention to every detail are commendable. i wholeheartedly recommend matthews of chester to anyone seeking a reliable and professional letting agency. whether you're a landlord or a tenant, you can trust ali and the team to provide an unparalleled level of service, expertise, and care. their dedication to ensuring a positive experience is truly commendable. thank you, ali, and the entire team at matthews of chester, for going above and beyond to make my tenant replacement process a resounding success. you have earned my highest recommendation, and i will definitely be returning for any future letting needs!

We were very happy with the professional job that matthews did with our conveyancing. they were easy to contact throughout, gave us excellent advice at each stage and always acted as though we were their priority (rather than trying to push us to accept a deal for its own sake).