Ellis Brigham - Chester

Did a two and a half hour round trip here after many boot woes with go outdoors and blacks in my local area. These guys know their stuff! Properly took their time to measure my feet, knowledgeably discussed the virtues of the options I had and tried to make sure everything was fit for the purpose I was looking for. When it comes to boots, I'm never going anywhere else ever again.

Booked in for a ski boot adjustment fitting at Chester. The female fitter that dealt with me was fantastic. My second hand boots were slightly on the big side but she offered solutions to help with the fit and provided me with some great advice. Would definitely recommend and return to them for any future ski boot purchases, fittings or adjustments. Thank you!

I've had a few items from this store, hiking boots, Altus backpack and most recently a daypack for travel. Every time the staff have been extremely helpful and knowledgeable about the items and alternative options. Most recently Jack assisted me finding a daypack for a trip to the States which could be used for both travel and as a daypack for light hiking. He was very patient and explained every option thoroughly. I love what I got and it fit the bill perfectly.

As always, the staff are just too quick off the mark. People will approach staff if they want help. I'm sure it is done with the best intentions but it is off-putting. Better than the Liverpool branch where staff follow you around not saying anything. That's just weird. Especially for a middle-aged man. I'm wearing a grands worth of clothes: I'm not here to shoplift a pair of socks

Take me to relieve anything I can’t really leave an honest review but we went round a few times looking for certain products at different times and for what it was. It was a brilliant selected small independent outdoor shop even though it’s a relatively big company. It’s still classed as an independent and I feel they had big brands selections from different companies not just the odd thing from a single series. They have multiple versions of it in different colours and patterns. For example I was looking for a new rucksack and they had a full wall just dedicated to books rucksack similar to what you would find in mountain warehouse. All different companies all different makes it all different sizes and they had more hidden my way on the other hand. They had a large selection, Noreen survey, maps, maps, and compasses, and all this other stuff, which I feel is brilliant, because Jessica is right on the border of Wales, and you could go straight up to the Lake District very easily from where it was and sofa having a store there right in the city centre is a prime location