I have been to my fair share of vets over 39 years of being a dog owner but nothing compares to Pinewood , all the vets & staff are amazing especially Jerome , he as been fantastic with my Terrier Ted who is a very nervous rescue dog, he treated him for a urinary issue and also a gum growth removal of late , I was allowed to stay with Ted until he fell sedated in my arms , this meant the world to me & Ted knowing i was there with him the whole time & i was called less than 2 hours later to collect him as he was barking the place down, both my dogs have had ultrasounds at Pinewood and they have been done while I waited unlike vets that you have to drop at 8am and collect at 6 pm making your anxiety through the roof , I have never known more caring & compassionate vets ever & will always highly recommend 🐾🐾