Pinewood Veterinary Practice
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Pinewood Veterinary Practice
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I have been to my fair share of vets over 39 years of being a dog owner but nothing compares to pinewood , all the vets & staff are amazing especially jerome , he as been fantastic with my terrier ted who is a very nervous rescue dog, he treated him for a urinary issue and also a gum growth removal of late , i was allowed to stay with ted until he fell sedated in my arms , this meant the world to me & ted knowing i was there with him the whole time & i was called less than 2 hours later to collect him as he was barking the place down, both my dogs have had ultrasounds at pinewood and they have been done while i waited unlike vets that you have to drop at 8am and collect at 6 pm making your anxiety through the roof , i have never known more caring & compassionate vets ever & will always highly recommend 🐾🐾
My cat came home really late last night (very unlike him, was already worried about him due to that) with an injured tail. he wouldn't lift it or wag it and just kept it down and was hiding away from my 2 other cats but as it was the middle of the night there wasn't much i could do but 8am as soon as they opened i called and explained everything to the receptionist and she managed to get him in to be seen at 9am! she was fantastic! the vet was amazing with thunder and gave him some pain relief straightaway and comforted me that it wasn't a fractured tail at the base which was my 1st concern and after a closer look discovered he had been dragged and bitten possibly dog...and as he was also breathing quite fast he wanted to do an x-ray just to make sure everything was ok and assured me that he himself would call me straight after the procedure to let me know the results etc...by 5pm we was on our way home with thunder feeling very relieved after paying and they answered all my questions regarding the insurance and in fact they were able to do the claim for the insurance thenselves whoch another relief. he is now wagging his tail but not quite normally yet and is back to his loving, calm and purring self 💙 i cannot fault this vet for anything. we are registered there but have only ever had vaccinations done and a neutering and even with the neutering they called after the procedure to let us know he was ok and awake etc... highly recommend this veterinary practice!! here is my little man, not long turnt 1 🥰
I forgot to ask names .. but wow the nurses are amazing and the vet' was absolutely brilliant, made my baby at ease, played with him and he was that good, my boy didn't even realise he'd had a jab, they are so good ,free advice (and treats) too, personally i would highly recommend. thank you guys 😊 especially the vet i had today .. i'm sorry i can't remember his name .. but send my thanks to all xx
Best veterinary practice you could find. all staff are amazing. brilliant personalities and great sense of humour. never had any problem booking appointments and not overpriced which is a boom 👍
Myself and my dog marley recently experienced what i can only describe as an extremely distressing and traumatic time. however, pinewood vets went above and beyond for us both. i will be forever grateful to head nurse laura, jerome and holly for their continuous effort and compassion when caring for my girl marley. she was very poorly, and the staff at pinewood went above and beyond in ensuring she received the level of care that was required to attempt to save her life. unfortunately for marley and us, we were referred (we were racing against time, sadia was responsive to marleys needs in ensuring she was referred urgently) to the specialist hospital where she was diagnosed with a terminal illness. the continued support from pinewood was exceptional and the staff were very professional and knowledgable. my girls best interest was at the forefront of their care at all times which i am forever grateful for! i could never imagine letting my baby go, however with the support of pinewood this was a bit easier in knowing it was what was best for marley. nothing is too much, jerome and laura came to our home for marleys last moments and they were very patient and allowed me to enjoy my last moments with her. thank you pinewood, i wouldn’t have wanted anyone else looking after my sweet girl❤️