William H Brown Estate Agents Colchester Culver Street West

Having dealt with various other letting agents before and my experience always being just 'ok', I honestly wasn't setting my hopes up when I placed my property with William H Brown. How wrong I was. The staff there are so thorough and genuinely care about my property and my preferences. Emma and her team are always able to answer any queries I have and the communication is above and beyond any other service I've experienced elsewhere. I will always recommend William H Brown and specifically Emma's team to other people when looking to let their property.

Having had a nightmare journey selling my property if it wasn’t for the team at William H Brown I would be in hospital with a breakdown!! The team went far and above what you would expect of an Estate Agency. Always patient, always doing their best to get the job done ! Even the members of staff who were not actively involved in my sale helped when I called in or phoned in always ensuring I got what was needed! As said , all the staff were brilliant but I have to pull out Lisa the progress agent who without her the whole thing would have collapsed, Rachel who stood in when Lisa was away , Owen who patiently suffered my constant viewings and questions ! As a business this team is outstanding and I cannot praise them high enough! The care and passion to get the job done is second to none! As a person who has written and taught customer care in my career I feel I have the knowledge to know this team is special. And no, I don’t work for them and I am not being paid by them. You want an outstanding Estate Agency you will not do better than this one. I thank you all most sincerely!!!

Hi Hannah, knowing you brought so much happiness to my family. You are so Amazing and Hard working. You have worked tirelessly to see we get a good house, I never knew people like you still exist. You are so committed to your work, and you attain to your Clients with utmost attention. Please keep it up, it worths emulating. Kind Regards. VIVIAN.

I have just rent an apartment managed by William H Brown and I am really satisfied with all the support provided by Hannah and Emma during the whole renting and moving process. All the communication was clear and timely, with all the hiccups in the process being sorted out quickly and professionally. I am really thankful for all the effort they have put to ensure that I had an accommodation in time for my overseas move.

I had an outstanding experience renting a property through William H Brown. Their customer service was top-notch, and I want to extend my heartfelt gratitude to Hannah, Emma, and Jack for their exceptional support throughout the process. They made the entire renting experience incredibly smooth, and I couldn't be happier with their service.