Boots Opticians Colchester - Lion Walk

I went into Boots in Colchester yesterday. I had my eyes tested back in May but due to my Daughter passing away I just could not decide on what glasses to purchase, my daughter was going to help me choose a pair. On the chance of me being able to stay in the shop on my own to choose a pair well infact two pairs. I was greeted by the most lovely helpful polite young lady her name was Sally also she was helped by Simon of whom was just as lovely and helpful. I never mentioned my daughter passing away. So Sally's thoughtfulness and loving way was very genuine. Could you please pass on my thanks to Sally and Simon. Thank you

Very friendly staff. Didn’t have to wait long even though I was 10 minutes early for appointment. Explained the difference between lenses, so I had informed choice. Highly professional personnel.

The optician I saw was brilliant; he explained things clearly so I understood what was happening with my eyes and was calm, friendly and patient with my anxiety. The hearing lady was brilliant too with my hearing check. Again, she was calm, patient and friendly and helped put me at ease.

Hi Boots Opticians, Thanks for your message. As I advised my opticians yesterday. I was in New Zealand and Specs avers offered free eye checks. There was nothing wrong with my vision u till I had this check. There lights were flashing at my eyes, and it was painful. Then they told me, I need glasses that costed $800.00. I was too frightened to go back. My friend gave me some spare glasses to wear. Now, I've returned to UK. I had eye check at Boots Lion Walk. And there were no flashing lights that blinded me. And all the staff were very helpful. And knew their products. A high standard of Customer service.