Following the death of our father my brother and I contacted Nalders (who had drawn up our late parents wills) to get an understanding of how to manage the estate. The same day we had contact from Sarah Platton who arranged a Zoom conference for the next day. At the meeting Sarah clearly set out what the probate entailed, what the stages and likely timescales were, our options and what Nalders could do for for us regarding liaising with the HMRC, pension providers and utilities, house sale etc Sarah set out the cost of instructing Nalders as well as other expenses we would or likely to incur. We decided to instruct Sarah and were extremely glad we did - both of us live a considerable distance from Cornwall. We were kept up to date with all the developments, timescales and if we were not sure of something Sarah always responded qucikly, normally the same of next day, either by phone or email. All this was done with COVID restrictions and public bodies and private companies not working at normal capacity. We also instructed Nalders to deal with the sale of the house as part of the probate and this went very smoothly. We cannot fault the service - it really made a complicated and stressful business far easier for us to work through.