We took our 16 year old cat here recently to be put to sleep, the whole process starting from phoning the reception was dealt with amazing care and compassion which was so helpful at such a stressful time, the procedure itself was done with lots of care and empathy, it was a tough time and we are so greatful for how we were handled, we also recieved a sympathy card through the post which was a lovely thought, I am moving my dog to this practice ASAP, 10 out of 10