We arranged Mum's funeral through Kim at the Allesley Old Road branch. Nothing was too great or too small and every question was handled with care and compassion. From the first meeting to the last, Kim helped us through a very difficult time, helping us to create a unique and very personal tribute to Mum, for which we are extremely grateful. We would also like to thank Darren and his team for their support and guidance on the day of the funeral.