DoubleTree by Hilton Coventry Building Society Arena
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DoubleTree by Hilton Coventry Building Society Arena
Review
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This hotel is fantastic - staff are amazing - reception staff especially lorraine really accomodating and the breakfast staff cant do enough for you - a special shout out to marianne and marilyn - as a woman travelling for business and staying alone - i always feel safe and comfortable here - highly recommend the hotel
Rooms couldn't cope with hot weather, air con and tower fans did nothing, excellent breakfast even though had too prove twice i booked breakfast it was not on there system apparently? i had 3 rooms booked all had signs of staines on walls and carpets. enjoyed pitch view rooms.
The room itself was fine, very spacious and it was rather unique to have a view of the pitch. the bathroom was basic, and the design of the communal spaces was disappointing. i also didn’t feel the service at the reception was particularly great at resolving some booking mix up.
Stayed for 3 nights, first night room had no ac. a very hot, stuffy, dirty room that reception seemed to care very little about. when asking about the ac i was told they knew it wasn't working. why let me book then for £200 that night! however... the following 2 nights my room was moved and the stay improved exponentially. but that first night tainted the stay some what. i never recovered from the lack of sleep.