Tile Hill Footcare and Podiatry

100% recommend TIle Hill Footcare. First appointment with Julian today, very pleased with the treatment and professionalism. Friendly guy too. Will be returning again

I have been having problems with my feet for a long time and had no success with off the counter treatments. Julian was great, diagnosed the problem and treated it with great success. Would 100% recommend

Really disappointed to have to write this review. I came in for the treatment on Saturday 8th July and had rang before to confirm my appointment and also discuss the reasons for attending. I was 39 weeks pregnant at the time and advised them of this ahead of me coming in and was assured on the phone that this wasn’t a problem and they would be able to help me. Firstly the appointment was only a 30 minute slot - I am sure historically this used to be an hour at the same price? However that wouldn’t be a problem if the treatment went well. I was really disappointed when I left as the reason for me going (a nail had come off) was not even looked at or attended to during the treatment, I flagged this, but they advised there was nothing that could be done and to leave the nail and the other one which was also bad - despite me flagging this in the call. The hard skin was removed from my feet, but I didn’t feel at the time that this had been a particularly good job. Just 4 days after my treatment my foot was as bad, if not worse than before my visit - it felt like I had wasted £48. I got in touch with the team to share my disappointment, but was advised that this was likely due to my present (in their words) ‘condition’. I was rather frustrated by this which I made clear, the use of the word condition (in inverted commas as it was written by the team) I felt was something that wasn’t appropriate and if the team are unable to treat people in my ‘condition’ or pregnant women this should have been made clear on the phonecall and my money should not have been taken. No offer of a refund or an apology for the way this was handled, in fact my final messages were remained unresponded too. Very disappointed ex customer. Unfortunately they have also lost the custom of close family and friends now too.

I'd been having a few occasions of discomfort due to the sides of my nail growing into sides on my big toes, after putting off seeing someone about it for a few years, I finally decided to book an appointment at Tile Hill Footcare. After a couple of emails I was booked in, and I saw Julian who was really friendly and he clearly explained what the best procedure was to correct my nails. I was nervous at first but I was reassured by Julian that there was no pain during the surgery and very little pain afterwards. He was right! It's just over a month or so now and my toes have healed well. I highly recommend Tile Hill Footcare to anyone who is in need of foot experts!

I had a nail infection which made it uncomfortable for me to walk. My right toe gets really swollen and painful. I had an initial appointment, Julian then helped me book my surgery right after. During the surgery, Shoaib made sure to make me feel comfortable since I was quite nervous about it. The aftercare is great as well. I had so many questions but he is very helpful. Excellent service from the whole team! I highly recommend Tile Hill Footcare when you are experiencing any discomfort with your nails or feet.