Charles Ager Ltd

Very nice shoe shop. Lots of choice of shoes. Agers is a well established family run shoe shop in the heart of the town in Coventry. I liked how roomy the shop was. Well placed mirrors to see what the shoes looked like on. They staff were lovely and so friendly. Greeted me but didn't crowd me which i like. The shop was spotlessly clean too.

I'm very sorry to say my experience has been a bad one, l bought a pair of sketchers for 79.99,the stitching around the laces started to come apart, i called into the shop with the shoes and a guesstimate of when i had purchased them to be informed correctly i needed proof of purchase which i managed to find, so two day's later with the shoe's and proof of purchase thinking thing's would be sorted only to be told that the deputy manager couldn't do anything about it without the manager who I had spoken to 2 day's earlier being there OK i get that but not once did the deputy manager apologise for my inconvenience, or ask for contact number so the manager to contact me instead she made me feel very embarrassed and the feeling i was trying to pull a fast one. This was all going on infront of other members of staff and customers, I wanted to come back in and get this sorted but I'm going to be honest i don't want to be made to feel like that again, in conclusion the customer service was appalling and left me very upset about the whole ordeal and i will not be shopping in their again

Disappointed they only start ftom a size 4. My granddaughter is a size 3 and the only other option was a soft sole shoe, which is no good for her. Cannot fault the service, was seen to in a timely manner.

The service was amazing. I needed a new adult shoe size, and they were very helpful in finding out what my proper size should be. Also, the shoes turned out to be much chaper than expected. Five stars.

After I tried many shops in Coventry finally I brought Skechers shoes for me and my wife in this store. They have good collection of branded shoes. This Store is at corporation street near to Coventry City centre which has very easy access to reach. I recommend to visit.