Recommendation: excellent spa treatments but DO NOT use as a 'spa day', the swimming/ steam room side is public baths level. However the spa treatment and relaxation room are great. I had Heather who was amazing, talented, and professional. Would definitely go again just for the spa treatment, but would advise against them advertising as a spa day or using vouchers that sell the concept as a spa day. The rest of the gym, ice cold swimming pool, and Jacuzzi etc were not up to standards.