Holiday Inn Express London - Dartford, an IHG Hotel

decent room, clean, affordable with a hearty buffet of the basics great for a quick overnight and run. I'm surprised there are no room fridges, but not sure if that's a uk thing entirely. only negative is shower pressure could be better.

Not the HIE I’m used to back in the States. AC was good. Rooms were very small. Daybed pullout sofa was extremely uncomfortable even for kids. Staff was accommodating and gave us several duvets to make it softer. Location was extremely far out of the city although the train went directly to London Bridge. Had to take an Uber to the train and back every time since hotel doesn’t have a shuttle. Breakfast was there. I guess I’m not partial to British food but the staff was friendly and it’s a nice convenience. Elevator lurches at start and stop. Wall at the end of the hall vibrates very loudly at certain times of day. Some stains on the carpet and peeling wallpaper. Random screws in the wall exposed. No safe in the room but staff was kind enough to store valuables in their safe for us.

Myself and my wife and daughter stayed for two nights and everything was just fine we have no complaints and would definitely go back all the staff were very helpful and the room was clean and tidy the breakfast was very good and substantial. We will be going back in October and feel that the experience will be the same ,thank you to all the staff for a wonderful time

When I arrived, I was served immediately. Staff were all incredibly pleasant to deal with. The room was comfortable and clean. The only downside was a problem with some of the kitchen equipment which meant half of the menu was off. However what was available came out quickly and I was given the option to take the food to my room which I did. These problems didn't affect breakfast too badly either and despite seeming rushed, the staff handled it well.

Very gloomy in dining room and bedrooms. Bedroom was refurbished, old TV and not light enough. Limited food on offer and way overpriced. Nothing added to make the good look appetising.