Unit 5, TOWER RETAIL PARK, Dartford DA1 4LB, UK, ,
About Business
Carphone Warehouse
Review
3.0
(5 Review)
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May 07, 2018
Not impressed with one member of staff in this store, one man was particularly rude and arrogant. I was also a bit concerned to see a child given the task of closing the shutters... just an overall mess. The store inside of Currys is way better. 2 stars as I can only speak for the one man not the rest of the staff.
Jun 25, 2016
Brilliant customer service! Sonny (consultant) gave me a great tech comparison and I didn’t feel like he was pushing me to make a decision ther and then. They have just gained a returning customer. And I'll recommend this to my friends too. Thank you Sonny!
Sep 26, 2022
- Had to wait ages to get served "we're busy serving other customers" and yet watched as three sales people spent several minutes taking an small TV off the wall
- Got knocked back multiple times trying to get a price match agreed... Website is very clear... Mangers pushing back way too hard for a car which was clearly conforming... Got there in the end, but I was left quite disillusioned
Jan 05, 2021
Very safe, frictionless click and collect service. Order was ready within minutes (15) of placing it. From the email notification I was directed to an interactive web app meant I was able to pick up my order from the car park without leaving the car. The item was brought to to me by an employee wearing a mask and careful handled so as to reduce contact. Gold standard service. Thank you.
Sep 21, 2022
I chose this shop as I needed help buying new phone -and more importantly transferring everything from my old phone to my new one.
They were great!
Helped me choose the phone best suited to me ( and not pushing more expensive ones!) And moved everything from my old phone to the new one ( I didn't know there is an app for that!)
I am very happy customer!
Not impressed with one member of staff in this store, one man was particularly rude and arrogant. I was also a bit concerned to see a child given the task of closing the shutters... just an overall mess. The store inside of Currys is way better. 2 stars as I can only speak for the one man not the rest of the staff.
Brilliant customer service! Sonny (consultant) gave me a great tech comparison and I didn’t feel like he was pushing me to make a decision ther and then. They have just gained a returning customer. And I'll recommend this to my friends too. Thank you Sonny!
- Had to wait ages to get served "we're busy serving other customers" and yet watched as three sales people spent several minutes taking an small TV off the wall - Got knocked back multiple times trying to get a price match agreed... Website is very clear... Mangers pushing back way too hard for a car which was clearly conforming... Got there in the end, but I was left quite disillusioned
Very safe, frictionless click and collect service. Order was ready within minutes (15) of placing it. From the email notification I was directed to an interactive web app meant I was able to pick up my order from the car park without leaving the car. The item was brought to to me by an employee wearing a mask and careful handled so as to reduce contact. Gold standard service. Thank you.
I chose this shop as I needed help buying new phone -and more importantly transferring everything from my old phone to my new one. They were great! Helped me choose the phone best suited to me ( and not pushing more expensive ones!) And moved everything from my old phone to the new one ( I didn't know there is an app for that!) I am very happy customer!