Massive pain anytime I have to drop off there, only ever one member of staff and lock the doors if showing people around or in yesterdays case “sweeping the floors”. The staff are moody and unapologetic they all just seem to have the attitude “it’s not our fault”
Oct 31, 2023
5* Service with nice and friendly staff. MIKE was very helpful!
Oct 20, 2023
Me and my partner stored our business supplies for over 6 months and had an amazing experience with Lok’nStore never any issues always friendly happy to help staff, “Harriet” was one of many staff at Lok’nStore who always had the time to help with any issues or need of understanding,
we will miss you all.
Warm Regards,
The Coffee Connoisseur - Speciality Roasters
Richie & Adam
Jun 01, 2023
The whole experience of renting a unit from Lok'nStore has been so easy. Everything was made clear to us (prices, contracts, refunds etc.) from the beginning, right to the end. Everyone working there was always very nice and helpful, especially Kate who was so informative and did everything she could to help us make a decision based on what would work best for us. If I'm ever in need of self-storage again, I will be coming back here. I 100% recommend this place. Thank you, everyone, for going above and beyond for your customers, best customer service I have seen in a long time.
Oct 01, 2023
Very well run place. Contract terms clearly communicated from the outset and everything - from getting started to closing the account - was very easy and well managed.
Most of my in-person encounters were with Harriet, who is super friendly and helpful!
If I need storage again, I’ll almost certainly re-use them.
Massive pain anytime I have to drop off there, only ever one member of staff and lock the doors if showing people around or in yesterdays case “sweeping the floors”. The staff are moody and unapologetic they all just seem to have the attitude “it’s not our fault”
5* Service with nice and friendly staff. MIKE was very helpful!
Me and my partner stored our business supplies for over 6 months and had an amazing experience with Lok’nStore never any issues always friendly happy to help staff, “Harriet” was one of many staff at Lok’nStore who always had the time to help with any issues or need of understanding, we will miss you all. Warm Regards, The Coffee Connoisseur - Speciality Roasters Richie & Adam
The whole experience of renting a unit from Lok'nStore has been so easy. Everything was made clear to us (prices, contracts, refunds etc.) from the beginning, right to the end. Everyone working there was always very nice and helpful, especially Kate who was so informative and did everything she could to help us make a decision based on what would work best for us. If I'm ever in need of self-storage again, I will be coming back here. I 100% recommend this place. Thank you, everyone, for going above and beyond for your customers, best customer service I have seen in a long time.
Very well run place. Contract terms clearly communicated from the outset and everything - from getting started to closing the account - was very easy and well managed. Most of my in-person encounters were with Harriet, who is super friendly and helpful! If I need storage again, I’ll almost certainly re-use them.