Furniture Direct Derby

Nice place and good price

Wide variety of top quality furniture at very good prices

Excellent range and choice of quality and affordable furniture. Mr. Sultan is very kind and helpful and always tries to help to do whatever he can. Customer service is very important to him and he and his staff always go the extra mile to accommodate. First class service. I have been using and recommending this store for a number of years and will continue. This is one of the few places left where customer satisfaction means everything. A truly personal service and nothing is too much trouble. Well done M Sultan and team.

Absolutely rubbish, I spent a lot of money on carpets, sofas and beds and was told they would come with a years guarantee. Within a month the beds which I payed over £800 each for the mechanisms snapped and left the beds wonky. It took them 3 months to finally send someone out to view them and they agreed they were faulty. But once the driver called the owner he didn’t want to help at all and basically left us in the dark with faulty beds. I bought 3 beds and two messed up within a month. I bought sofas which are decent but they charges over £1000 and the same ones are in other stores but better quality for far less. The carpets have been letting out fibres from day one so everything I got is absolutely rubbish. They don’t want to help you at all and avoid you for as long as possible. They give a verbal guarantee not a physical one so nothing is covered on paper. They sell rubbish quality things for extortionate prices. Would rate them a 0 absolutely the worst place in derby. Very rude and arrogant staff. When buying they down sell you to worse products at higher prices and give verbal guarantees so when they less us within a few months they blame it on you even though the frame and etc is broken. Nothing accidental could break a frame within a month. Wouldn’t recommend them. If you need anything ST THOMAS CARPET AND FURNITURE is the best place to go to. These lot are robbing theifing dogs!

Absolutely disgusting service. Quoted 175 for my stair carpet without underlay... they measured it the week before, showed up and then told me I'd have to pay a extra 100 because there measurements were wrong when I called up the owner he wasn't interested just wanting the extra 100 to finish the job. They chipped my woodwork, ruined my paint that I'd done, left all the rubbish from them fitting the carpet spray cans, bits of carpet all over the place. Door carpet gripper put on nearly diagonal. They just don't care as long as they are getting the money. Avoid this company like you would corona!!! Shambles took 3 men to do 2 jobs all day 🤦‍♀️