Lee Longlands
About Business
Lee Longlands
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- Phone: +44 1332 341583
Lee Longlands
What a change to have proper customer service ! No pushy salesman just a very helpful chap Called Chris .we can't leave feedback on furniture we purchased as 8-10 week delivery, but will be back to update .So all I can say at the moment is A + to lee longlands friendly and helpful staff .If your furniture comes up to the same standard "WE WILL BE BACK " . Just an update , still impressed ! Lent us table and chairs until our order is received , our rug came into stock early so one of their staff delivered it personally . All I can say so far is try and find service like this anywhere else . Thank you Chris and Jade who our dealing with our order .
purchased a thousand of mattress from lee longlands, increditable service as they were send me incorrect one. call back and exchange it that took me 5 months time in total and inconvience. they promise to move it to my bedroom and they cant at the end by some of reasons i dont care. unreliable service and not suggest to buy anything from them, time waste with less credit reputation company when i puchased i got the invoice list of delivery charge £49, then i request to refund delivery charge they change my invoice detail of delivery charge to £25, at the end they said i dont have delivery charge, so i have nothing to refund. I cannot believed my payment receipt can be amend by them, this customer service over the law protection for customers. Is this illegal to sneakly change amount on the paid invoice?
The prices in the sale were good value which we liked and there is an 18moth interest free offer Not sure want prices are now
Kay was incredibly helpful and knowledgeable about Hypnos beds. Thank you for all your help in making the purchase of a new bed an easy process - much appreciated!
I recommend this branch of Lee Longlands unreservedly. A particular thanks is due to Simon, the Manager. His customer service has always been excellent and Simon has always gone above and beyond our expectations. On another note, the quality and style of the products are exceptional.