VN Nails Derby

Went in three days ago to get my nails done which came off after a couple days I went back in today and it they replaced them and was very polite about it I will defo be going back, they did my nails exactly how I wanted them so would recommended to anyone

it was good serving really nice nails but i asked for acrylic and they used this gel thing im not sure what it was but its not kept my nails strong one has snapped off after 3 days

The salon has gone down hill. Customer service is non existent, they no longer care about customers plus my nails started falling off after 3 days. I used to go there regularly in the past and thought I would give it a go again but would never return. The prices are also ridiculously high.

I just got my nails done for the first time (acrylics) and it was an amazing and comfortable experience. My nails were done exactly how I imagined them to be! Thank you so much for the incredible service!

I have been a customer here for around 3 years but the customer service has gone downhill. There was a lovely young man that worked here, he always made conversation and did exactly what you asked him to do. He was always gentle and you never felt rushed with him. It’s a shame to see that he has now gone. I went in today for infills and had a man file off the old acrylic but he kept getting my skin/cuticle which has left my nails sore. Then the woman with the curly hair ‘finished’ my nails off. Absolutely appalling service from her. She kept getting my skin with the electric file so as I pulled away, I asked if she could not get my cuticles, to which she replied; ‘I’m not getting your cuticles otherwise it’d be bleeding’. The fact that I’m pulling away and saying ‘ow’ should surely be enough to think I’m being hurt by something. No apology and charged me £23 for infills with no design. I won’t be coming back again.