Derby PDSA Pet Hospital

Absolutely amazing saved my cat and her kittens couldn't find anything wrong with them. They were very nice helpful and caring. Extremely busy but a great service. Many thanks to the team

First time I had to used the PDSA and it was amazing service from start to finish. My dog ripped his claw off and I rang up, got advice after sending pics and a video. The receptionist was lovely . Then was made an appointment first thing the next day. My dog was seen and treatment explained. Due to the nail hanging on, he had to be sedated and the care he received was great, always checked by the nurses and information shared with me and the vet explained the after care and even stroked him goodbye, in there just over two hours. Overall an amazing service.

Amazing staff, alway looking out for best interests of the pet. They got me a same day appointment as my dogs face had swollen overnight to find she had a fractured tooth, vet was very gentle with her and gave me all the advice I needed. Thank you Paige 🐾

Took our dog here for some dental work. The work they carried out was exemplary although they took quite a while to let us know it went well. I understand they're very busy and such with incoming emergencies but even an automated txt or email would have put our minds at ease. Ended up having to chase. Other than that the staff were very friendly and helpful and this is an invaluable service to have for those who can't afford the vet prices.

Waiting time information! Amazing service, but sadly very understaffed. I brought my little jackchi in for emergency dental surgery under general anaesthetic, and we were treated really well. Unfortunately there was quite a lack of communication due to lack of staff. We brought her in at 9am, and still hadn't heard how her surgery went by 5pm. I tried calling but the phone line just disconnected. I was beside myself with worry. I sent an email a little after 5pm, which thankfully they responded to to let me know she was in recovery and doing fine, and a vet would call me shortly. A vet called at 7pm to give me the details of her surgery and recovery. She was still on a drip, but we could collect her at 8. Everything was explained really well. We went to collect her at 8pm and everything went smoothly. I'd like to reassure pet owners that it's normal to not hear from the vets for a considerable amount of time if their animals are having surgery, and that it doesn't mean anything bad has happened. Its so sad that this place is struggling so much due to lack of staff. They're only able to see emergency cases right now which is understandable, however I really feel reception could send off short text messages or emails when pets are out of surgery to set their owners minds at ease.