Vision Express Opticians - Doncaster

Brilliant service. Saved a small fortune. Customer service was excellent - thank you Summer for the time in sorting out all our glasses.

An absolutely pathetic experience, the ladies at the store are very rude and never willing to help. They were laughing on us as we left after an argument, and not just that ive been here multiple times but spme of them hardly even make eye contact as if we are talking to the walls. The staff here really needs training on how to deal with customers. In terms of optom one optom here was good the one who did my contacts trial. But the staff is VERY RUDE. Unacceptable attitude and rude. Even if its a customers fault at least have the decency to talk nicely you have no right to be rude and laugh on someone. Its pointless to complaint, because I did call your complaints line about this and they did nothing except an apology. Im never using that store again.

Can't get a reply when I've repeatedly tried to call to see what's happened to my contact lens order/ trial. Otherwise experience in store so far was fine. Bit late in seeing me for my scheduled appointment but only by around 15 mins.

Me and my son have been having our eyes tested here for years. Never struggle to get an appointment and the staff are so helpful and friendly. It really helps when it comes to my son's appointments as he has quite bad eyesight and gets quite anxious.

Excellent service, the optometrist Lauren Job really knows her stuff . I was helped by Millie to choose from a massive range of products and never once felt rushed. The prices are also very competitive. All in all it was a very pleasant experience. Well done Millie and Lauren!