I never had a dog before, and had no idea on training methods. I got in touch with Max at Dog Tails, she was local to me and had very good reviews. I booked 8 lessons with Max for my cavapoo puppy named Poppy. Max came to the house to do training and have a chat with me, which made me very comfortable. To say Max is brilliant at what she does is an understatement, she is excellent and i would definitely recommend her to anyone who needs a dog trainer. By the 6th lesson Poppy had done all the training that Max had in mind for her, so for the last 2 lessons she taught Poppy how to climb stairs and to get into the car by herself. If i could rate more stars i would.