This week our 20 year-old Miele washing machine broke down. I called Russell, of RJ Appliance Repairs, who came and inspected machine. He advised that because of its age, the machine was not worth repairing. I asked Russell to quote for the supply and fitting of a new Miele replacement. Russell did this. We accepted his quote. He immediately collected new machine from warehouse, delivered it, removed old machine to take away and fitted the new one. No fuss, no bother, no problems - just a very easy transaction with a trustworthy professional. I recommend Russell as a genuine, hardworking and excellent workman, and it's great to be able to get someone local enabling us to keep the business in our local area. Thank you Russell for a great job. We are very well pleased.