Bright Care Broughty Ferry

My mum has alzheimer’s and lives alone brightcare have helped my mum accept companionship and help into her home ..she has always been resistant and really has no insight into her condition and abilities brightcare carried out an excellent initial assessment of mums needs with sensitive questions ..mum was then matched with a carer and an agreed 2 hour date and time weekly ..mum has really enjoyed chatting and going out for cuppa with her carer. it cheers her up and is a change from just my sister and i brightcare communications are excellent , lee and rachael in office extremely helpful and seeing feedback regarding visit in phone app is very helpful this help and support has been an important part in mums journey to accepting help outwith the family

I am a current employee for brightcare and i wished i worked from them ages ago! i had heard great things about them and decided to apply. the application process is thorough and they know exactly who they want to employ. communication is strong and the management are helpful, available and supportive. you are encouraged to stop by the office to say hello if you are passing by. as a bright carer, you are matched to your clients and see them on a regular basis, building a friendship and supportive environment. visits are a minimum of 2 hours allowing you and the client to go places they want and really give them the support they need in their own homes. overall, brightcare have given me job security even though i am on a zero hour contract that works around my other commitments. i have regular hours and i know where i stand with my progress due to their supervision process.

Bright care has been supporting my dad in his own home for the last three years, with the care changing to live in care last year due to his advancing dementia. it has worked really well with dad generally presenting as content and very well looked after in the home he feels happy in. my siblings and i are able to get on with our busy lives without having the day to day worry of how dad is, and we get the benefit of enjoying our visits to dad as he is prepared and supported through them. the care package is working for all of us.

Brightcare are a godsend. they picked up mum's care at a point where i was at my end. mum stays in her own home, secure and comfy, with her wee dug. brightcare visit morning and evening. they get her ready in the morning and take her to the alzheimer scotland resource centre (another godsend), three mornings a week. i believe the stimulation, company and structure provided by brightcare is staving off the deterioration associated with this horrible disease. they are amazing.

From the moment we make contact with rachael at brightcare in broughty ferry to try and find some help for our mum, she couldn’t have been kinder or more supportive. a care package was quickly put in place for mum and rachael couldn’t have chosen a better person than jennifer to be there for mum, who was initially very reluctant to accept help. sadly mum has now passed away but we cannot thank the team at brightcare enough for all they did for us at a time when we needed help.